Privacy Protection Policy
Your privacy is important to us and we go to great lengths to protect the information you entrust to us against any unauthorized access. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. By registering with the erWin Web-Shop, you are agreeing to this Privacy Protection Policy and agreeing to our collection and use of your personal information.

Collection and Use of Personal Information

You may be asked to provide your personal information when you register to use our repair maintenance information service. Volkswagen Group Import Company Limited and its affiliates have the right to share this personal information with each other and use it consistent with this Privacy Protection Policy.
  • What personal information we collect
When you register to use the repair maintenance information service, we collect a variety of information including but not limited to user name, email, first name, last name, title, type of consumer, VAT ID, company, company type, telephone, street no, city, post code, county, OrgId. Details you can find in the Registration.
  • How we use your personal information
When you order a flat rate, we will use your email address to send you an email-order confirmation.

We will use your personal information for the OrgID/Global User ID application process and anonymous statistical analysis.

Disclosure to Third Parties

We take your personal information very seriously. Without your prior consent, we will not disclose your personal information to a third party except in following situations:
  1. Disclose to strategic partners and service providers that work with us to provide products and services;
  2. Disclose to a third party as it may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities;
  3. Disclose in urgent cases in order to protect the interests the general public;
  4. Disclose if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.


You can make your own contribution to the security of your data:
  • Keep your password secret
  • Do not pass on the URLs of any pages which you have opened as a registered customer
We use the most modern type of encryption technology in the transmission of your personal data, i.e. the Secure Socket Layer (SSL) process.

The data which, with your agreement, we store for you at erWin can only be viewed by you with your freely selectable password in the Registration

We reserve the right to update the Private Protection Policy at any time.

Dated 13 July 2016



In the age of the Internet, data protection presents a special challenge.

You will find on this page the measures which erWin Online have taken to protect your data.